Information on the Protection of Personal Data
As Puduhepa's Coffee Roastery, we place great importance on the processing and preservation of your personal data in accordance with the Personal Data Protection Law No. 6698 ("Law"). We would like to inform our customers about our purposes and methods of collecting, processing, and transferring personal data, and your rights arising from the Law.
1. Methods of Collecting Personal Data
As Puduhepa's Coffee Roastery, in our capacity as the data controller, within the framework of our legal obligations arising from the legislation, we collect your personal data verbally, in writing, or electronically through various means such as our website, social media platforms, mobile applications, and similar channels. We do this to enable you to benefit from our brands' services, inform you about our campaigns with your consent, record your suggestions and complaints, provide you with better service standards, and for purposes such as determining and implementing commercial and business strategies.
2. Processing of Personal Data and Purposes of Processing
As Puduhepa's Coffee Roastery, in our capacity as the data controller, we may obtain, record, store, preserve, change, update, periodically check, rearrange, classify, maintain for the necessary period for the purpose they are processed or for the period stipulated in the relevant law, share with private-legal persons we work with, or public institutions and organizations we are legally obliged to, and/or transfer to relevant third-party individuals/legal persons residing in Turkey or abroad. This processing is done with your consent, or in cases permitted by the Law, for the purposes of enabling our customers to benefit from our brands' services, informing you about our campaigns with your consent, recording your suggestions and complaints, providing you with better service standards, and determining and implementing commercial and business strategies, always in compliance with the Personal Data Protection Law No. 6698 and related legislation.
3. Transfer of Personal Data
Puduhepa's Coffee Roastery may share your personal data only with your explicit consent or within the framework of the security and confidentiality principles stipulated by the Law, with group companies, business partners, customers we are in agreement with, suppliers, audit companies, or public institutions or organizations authorized to request such data, and relevant other authorities, for the purposes of conducting company activities, maintaining the business relationship between data subjects and our customers, offering services, opportunities, and benefits, and improving service quality. This sharing may occur domestically and, with necessary security measures, abroad.
4. Rights of Personal Data Owner as per Article 11 of the Law
Puduhepa's Coffee Roastery will respond to the following requests of relevant individuals:
a) Learning whether Puduhepa's Coffee Roastery processes personal data about them and, if so, what personal data is processed,
b) Getting information about the purposes of processing activities,
c) Knowing third parties to whom personal data is transferred domestically or abroad,
d) Requesting correction of personal data if it is incomplete or incorrectly processed,
e) Requesting deletion or destruction of personal data in accordance with the conditions stipulated in the Law,
f) Requesting notification of the operations carried out pursuant to subparagraphs (d) and (e) to third parties to whom personal data has been transferred,
g) Objecting to the emergence of a result against the person by analyzing the processed data exclusively through automated systems,
h) Requesting a copy of their personal data.
You can contact us for any views and questions.
Title: Puduhepa's Coffee Roastery - Melek İrem Erkuş
Phone: +90 532 588 42 84
Address: Bahariye Mahallesi 1836 Sokak No: 22/A Karşıyaka / İZMİR
Email: info@puduhepas.com
Privacy and Security
Puduhepa's Coffee Roastery Online Shopping requests some of your personal information (name, age, interests, email, etc.) from you in order to provide better service to its customers. The information collected on Online Shopping servers is used only within the scope of Online Shopping for periodic campaign activities, designing special promotional activities for customer profiles, and preventing the transmission of unsolicited emails. Online Shopping does not share the information it collects from membership forms with third parties without the member's knowledge or instructions, does not use it for commercial purposes outside the scope of activity, and does not sell it.
Customer information can only be disclosed to official authorities if such information is requested by official authorities and in cases where it is obligatory to disclose it to official authorities in accordance with the provisions of the applicable mandatory legislation.
All information entered by the customer into the system can only be accessed and changed by the customer. It is not possible for anyone else to access and change this information. The credit card information requested on the payment page is not kept on Online Shopping or the servers of the companies that provide services to it in order to ensure the security of our valued customers who shop online. This way, all transactions for payment take place between the bank and your computer through the Online Shopping interface.
Cookie Usage
Cookies are small text files or pieces of information that are stored on your computer or mobile device (such as a smartphone or tablet) when you visit our site. We use cookies to make our sites easier to use and to tailor them to your interests and needs. Websites can read and write these cookie files, enabling them to recognize you and remember important information that will make your use of the site more convenient (e.g., remembering your preference settings).
Cookies also help speed up your future activities on our site. Additionally, we may use cookies to compile statistical information about the usage of our sites to understand how visitors use them and to improve the design and usability of our sites.